Refund policy

At Brim and Barrel Hat Company, we take great pride in the quality of our handcrafted hats and your satisfaction is our top priority. If you receive a defective or damaged item, due to company error we are here to help!

* We gladly offer exchanges for items that are defective or damaged. To initiate a return, please contact us within 10 days of receiving your order. Provide your order number, a description of the defect or damage, and, if possible, a photo of the issue. Once we receive and inspect the returned item, we will process your exchange for the same item purchased. Please note that the original shipping charges are non-refundable.

 * Unfortunately, we are unable to offer refunds at this time. However, we want to ensure you are happy with your purchase. If you receive a defective or damaged item, we encourage you to follow the refund process outlined above.  Thank you for shopping with Brim and Barrel Hat Company. If you have any questions or need further assistance, please do not hesitate to contact us at [your email address]. --- Feel free to adjust any details to better fit your business need.